What if we told you that you could access on-the-ground, one-on-one expertise with a true local – someone who has done all the tours, dined at all the restaurants, and hiked to all the waterfalls. Someone who can immediately distinguish the minute (but very important) differences between this beach and that beach, this surf break and that surf break, this canopy tour and that canopy tour?
And what if I told you that this kind of Costa Rica vacation planning could be had for less than the cost of a Costa Rica guidebook at your local bookstore?
That might sound like a big (and too-good-to-be-true) promise, but it’s genuine: At Blue Zone Experience, we offer guests our complimentary Costa Rica concierge service, beginning the moment you make your reservation.
So, what should you expect? Is there such a thing as too big an ask? Who’s behind it all? And are there any hidden costs to our concierge services? The short answers are “everything you want to expect,” “probably not,” “Olber and Kelly,” and “no.” For the longer answers, read on:
What? Seriously Informed Costa Rica Vacation Planning
Think of Costa Rica concierge service as your personalized, way-better-than-a-guidebook, free (more on that, below) shortcut to better Costa Rica vacation planning.
At Blue Zone Experience, our on-staff concierges are local experts – and by that, we mean to heavily emphasize their expertise. They live here, on the Gold Coast, and they make it their mission to know everything: From testing out all the local ziplines and visiting our Guanacaste vacation homes in person to dining out at all the restaurants, keeping apprised of local events, and hiking to lookout points, waterfalls, and other sites, they are “the ones” who are in the know.
And that means you’ll have access to a new kind of Costa Rica vacation planning – the kind where you say “I’d love to do this…” and then, this materializes! It’s like having a knowledgeable best friend, a capable personal assistant, and the best travel guidebook, all rolled into one.
Who? Meet Our Blue Zone Concierges
Olber and Kelly comprise our talented and welcoming concierge team
Concierge Olber is a native of Guanacaste, which he loves for its extraordinary pairing of amenities and peace – a well-appointed escape from the rhythms of busy San José! With 10 years in the industry, he is the capable head of our concierge, reservations, and guest services team.
When? Before & During Your Trip
At Blue Zone Experience, your Costa Rica concierge services begin the moment you reserve one of our vacation homes.
Shortly after your reservation is confirmed, Olber or Kelly will be in touch. First and foremost, their job will be to get to know you: to understand your wish list, your must-haves, and your budget. And then, they’ll help you map them all to Costa Rica’s offerings.
Your concierge will be available throughout every step of your Costa Rica vacation planning. Have a question? They’ll answer it. Worried about X logistics? They’ll either answer your concern or come up with a solution. Wondering about this tour vs. that tour? They’ll break it down
And when you arrive in Costa Rica, Olber and Kelly provide on-the-ground support. So, whether you’re just looking for a special restaurant recommendation for the evening or disaster strikes and you leave your camera equipment at a tour or attraction, they will be there. Welcome to a new kind of peace of mind.
Why? Advice from On-the-Ground Experts
And still, you may be asking why: Why would you book your vacation through our Blue Zone Concierge, when you could just book it yourself?
You could, of course. But here’s the big difference: When you’re not here, on the ground, and testing out all the sights, attractions, and activities, how do you differentiate between Costa Rica’s many offerings?
How do you know which ATV tour is the most kid-friendly? We don’t mean which ones allow kids, but which ones help kids have the time of their lives? Or, which horseback outfitter has the healthiest horses and access to the most scenic backroads? Or which canopy tours pack the highest adrenaline quotient?
Olber and Kelly know because that’s their job. On a regular basis, they run inspections of all the local outfitters. They know all the big and little details, so they can not only point you in the direction of a quality tour, but a quality tour that answers your very specific wishlist.
Bottom Line: They’ll help you plan the dream vacation you’d plan, if you had the time, the local knowledge, and the Costa Rica connections.
How Much? Our Concierge Services are Complimentary!
If you think this entire post has been leading up to a big price tag, then this may just be the best part: At Blue Zone Experience, our concierge services are complimentary.
And no, we’re not about to say “gotcha!” We are proud to offer our expertise, advice, and vacation planning services at no added cost, as a service to our guests. And you can rest easy knowing that you’re not paying a premium (even for premium planning services!)
What we mean by all this is that if XY Tour is advertised for $75 per person on their website, then you’ll pay $75 per person via Blue Zone. We will not mark up your tour costs, transportation, or other bookings.
So, How Can We Help?
If it will be helpful to you, we can probably do it! Here are a few of our most common concierge requests:
- Transportation & Transfers: Whether you’re looking for easy airport transportation or a vehicle rental – from bikes and golf carts to cars and SUVs – we can handle those reservations for you.
- Tour Reservations: We can make almost anything happen! Whether your 7-year-old has “always dreamed” of seeing a sloth in person or you’re dreaming of skydiving with a Pacific view, we’ll work to fulfill dreams and connect you with the best-of-anything in Guanacaste.
- Private Chef Service: Vacation is a well-deserved break from your everyday routine. And nowhere does that everyday routine need more of a break than in the kitchen. So, whether you’d like daily meal prep or just a single and special dinner, we’ll help connect you with a private cook or chef for your much-deserved break from the kitchen.
- Restaurant Reservations: Don’t speak Spanish? We’re happy to reserve your table at our local restaurants.
- Spa Services & Massages: Welcome to the ultimate indulgence: spa treatments and massages in your private vacation home! Because there’s nothing quite like the most relaxing, most rejuvenating treatment, followed by a bath in your own tub and nap in your Pacific-view hammock…
- Private Guide: We are happy to connect you with local guides, especially if you’re looking for a guide with a specific skill set: naturalist guides, birding guides, herping guides, and so much more!
- Grocery Shopping: After a long day of travel, a visit to the local grocery store can be a bit of a buzzkill. This time, start your Costa Rica vacation planning with a little something unexpected: a well-stocked fridge!
- Housekeeping Services: Many of our homes include weekly housekeeping, but if you’d like more frequent cleaning (or additional services, like laundry), we’re happy to arrange it!
Get Started on Your Costa Rica Vacation Planning
At Blue Zone Experience, we’ve built our reputation on 5-star service, carefully curated things to do in Guanacaste, and the region’s most culturally informed experts. The truth, though? Our true passion is you and your experience.
When you book one of our homes, you gain access to our free concierge services: to Olber and Kelly, our on-the-ground experts (and personal concierges) who will arrange for curated tours, transportation options, and extra amenities. Who will have your back from the moment you begin planning until the day you return home.
So, please, get in touch! We can’t wait to hear about your next adventure!
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